Returns & Exchanges
At BoatEFX, we want you to be completely satisfied with your purchase; if you are not happy with your order, we accept returns and exchanges on unworn items within 30 days of delivery. All returned apparel must be in its original condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip to ensure faster processing at our warehouse.
Ship It Back
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing